What Robotic Process Automation really means for outsourcing!

Are the rumors of the death of business process outsourcing (BPO) greatly exaggerated? Or is there something to them? The rapid rise of robotic process automation (RPA) adoption and its impact on jobs and industries are the likely culprits behind a growing fear that the days of BPOs are numbered. In fact, with technology disruptions a constant and the Asia Pacific region emerging as the fastest growing market for robotic process automation, it is natural to wonder if robots will be taking over the work so many companies worldwide have outsourced to BPO firms in the Asia Pacific (Asia-Pac)…

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