Learn Call Center Terms: “Open Ticket”

Advice: The Fraudulent Referral Program!

Teleperformance Launches Evolved Recruitment Hub in Makati!

THE local business of Euronext-listed Teleperformance SE announced plans to create more jobs and sites in the country […]

It happens to everyone :o)

News: 2018, the year Philippine BPO growth stopped!

Sapat ba ang Kaalaman Mo? KNOWLEDGE or KNOWLEDGES? Dapat ba may S?

Advice: Trainer Trouble!

Intindihin mo na lang ang mga irate caller, iba sila sayo!

Silicon Valley IT Experts Gather for Department of Information and Technology AI Forum!

Silicon Valley IT experts will gather here this week to discuss about the challenges and opportunities of businesses […]

News: Tesda’s Technical-Vocational Education and Training Not Enough as a BPO Training Course!

Thomas Regala, Call Center Agent, Hugot Card Game Creator!

Join the Outsource Accelerator BPO Writing Contest! P200K Up for Grabs!

Learn Call Center Terms: “Call Detail Recording”

Advice: CSR Not Yet Ready to Become a TSR!

NOT IF WE CAN HELP IT!

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