Advice: A Question on Fixed Term’s and Seasonal Account’s

Alorica Faces Labor Strike in Philippines Following Union Allegations!

The dispute stemmed from Alorica’s decision to relocate one of its call centers to Pasay from Makati, both […]

auxMEME: AWOL sa oras ng baha at bagyo!

What it Was Like Inside a Nike Call Center After the Colin Kaepernick Ad Dropped…

News: First Philippine BPO Strike – Unified Employees of Alorica Preparing to March!

News: Tired of commuting? Check out CrewBloom for work from Home BPO jobs!

Call center agent arrested for almost P400k credit card fraud!

Know what it means: “Spill the Beans!”

Advice: Life in Call Center Hell!

Meet 10 Startups Seeking Partnerships with the BPO Industry!

auxMEME: CSR, Beware of Caller Induced Sleep Syndrome!

Will Contact Centers Still Take Calls In 10 Years?

For the last fifty years, if a customer had a question or issue for a brand, they most […]

News: Concentrix Opens New Call Center in QC!

Learn Call Center Terms: “Tie Line”

Advice: The Fearfull Agent and His Pregnant TL!

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