Conversational AI: The Customers’ New Best Friend

When we step into a clothing store at a shopping mall, we are often greeted by the sales people, who will direct all their attention to us. They ask if they can help us with anything, or whether we’re looking for something in particular. Whether or not we require their services, it’s nice to know someone’s on standby to help us through our purchase. It’s good to know whether we need it or not, someone has got our back…

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