Advice: Rejected VL’s, Even for Tenured Agents!

Advice: Handling a Call Center Bond!

Advice: Ang Alamat ng Call Center Leave Conversion!

Advice: CSR Transferred from Voice to Non-voice

Advice: A Question on Fixed Term’s and Seasonal Account’s

Advice: Life in Call Center Hell!

Advice: The Fearfull Agent and His Pregnant TL!

Advice: That Time the Mother of a Call Center Agent Called HR!

Advice: The Challenges of Being the Number One Chat Agent!

Advice: Being A TL and Maintaining Friendships with Agents!

Advice: Alcoholism and Friends!

Advice: TSR Accused of Call Avoidance!

Advice: CSR Making the First Move

Advice: Missing Her Account Batch Mates!

Advice: A Call Center Love That Has No Chance!

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