Pinoy CSR Advice: High Ambitions and Bad Habits!

Call Center Work Advice: Why do CSR’s have a hard time getting credit cards, loans, and postpaid plans?

Pinoy Call Center Advice: Training Prioritization for Newly Hired Agents!

CSR Work Advice: Workforce Revolving Schedules and Cancelled Leaves!

Pinoy BPO Advice: Late Salary, Vanishing Bonuses, and no Holiday Pay!

Call Center Work Advice: Reaching High Quotas with Recycled Leads!

Agent Work Advice: The Arrogant Undergrad CSR!

Pinoy CSR Advice: Three’s Company!

Pinoy Agent Advice: The Unsupportive Nesting TL!

BPO Work Advice: The Paranoid and Perfectionist CSR!

Pinoy Call Center Advice: Avoiding the Notice of Dismissal!

CSR Work Advice: Trying to Desperately Understand Irate Callers!

Pinoy BPO Advice: Should You Badmouth Your Old Call Center During Interviews?

Pinoy Agent Advice: Overnight Team Building or Overnight Love Making?

Pinoy Call Center Work Advice: Do you still get your back-pay even if you went on AWOL?

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